Terms of Service

Effective Date: TBD — placeholder before public launch.

This document is a placeholder. The final CitationBench Terms of Service will be reviewed by counsel before the platform opens to the public. Until then, this page exists to satisfy the docs-site footer link and reserve the URL.

CitationBench is operated by the team at Synscribe. When the platform is generally available, this page will cover:

  • Account eligibility, account security, and acceptable use.
  • API and MCP server usage limits, rate limits, and credit accounting.
  • Workspace scoping and multi-tenant boundaries.
  • Service availability, deprecation policy (12-month window on /v1/ API changes), and incident communication.
  • Data ownership — your data is yours; we operate on it under instruction.
  • Payment, billing cycles, and refunds.
  • Confidentiality, indemnification, and limitation of liability.
  • Termination and effect of termination.
  • Governing law and dispute resolution.

For questions in the meantime, email support@citationbench.com.